• UCSF Faculty, Staff Assistance Program (FSAP)

An employee benefit available to UCSF staff offering assistance for a broad range of personal or work related problems. Services are totally confidential. FSAP is located at 3333 California #293. On weekdays, from 8 am to 5 pm, call (415) 476-8279. An answering machine will record messages at other times.

A downloadable brochure is available at:


Web site:
• UCSF Problem Resolution Center (PRC)

The University of California, San Francisco (UCSF) is committed to providing individuals with a safe, neutral process for the resolution of conflict. The Problem Resolution Center (PRC), launched in Fall 1998 as one of the Supportive Work Environment Initiatives, is a resource for all individuals of the campus community for mediation and facilitating communication. Collaboration with other campus resources has expanded options for conflict resolution and teachings on conflict management. PRC is located at is located at 3333 California #293. Call (415) 502-1082.

Web site:

• CMA Confidential Assistance Hotline: A confidential telephone service of the California Medical Association, for physicians and family members. Completely Confidential Doctor-to-Doctor Assistance

The Physicians' & Dentists' Confidential Assistance Line is a name given to a phone line service for physicians, dentists and their family members who request help with problems of alcoholism, drug dependence or mental illness within their families.

When you call the Confidential Line, you reach an answering service that relays the message (name and phone number) to the on-call physician, who then returns the call. Physicians and Dentists staffing the Line are selected because of their experience with alcoholism, drug dependence and mental health and their ability to work with doctors as patients. They speak with the caller and gather enough information to make the best referral to an appropriate consultant. They may also, if appropriate, refer calls from spouses to trained counselors who are also members of the CMA Alliance.


The Physicians' & Dentists' Confidential Line provides counseling for the caller on a completely confidential basis. If the caller is a distressed doctor, assistance takes the form of pre-treatment counseling, referral to an appropriate therapeutic situation, development of a treatment plan, etc. If the caller is concerned about an impaired doctor, counseling/information is given about constructive ways to show concern, how to urge the doctor into a therapeutic relationship, and what resources exist for intervention and referral.

This service is completely divorced from any disciplinary action. If a caller wishes to complain about a physician, it is explained that the Medical Board of California (MBC) is the only agency authorized to take action against a physician's license and the caller is referred to the MBC at (800) 633-2322. If it is regarding a complaint about a dentist, the Dental Board of California would be the agency to contact and their telephone number is (916) 263-2335.

Web site:

Call: (650) 756-7787 (northern California) or (213) 383-2691 (southern California)
• San Francisco Medical Society

Web site:

1003A O’Reilly Ave.
San Francisco, CA 94129
(415) 561-0850
• Intercounty Fellowship of Alcoholics Anonymous AA Meetings Web search site (serving San Francisco and Marin counties) Self-help groups for alcoholics, held in many locations throughout the Bay Area during the week.

Web site:
• Al-Anon and Al-A-Teen Information Service of San Francisco: Support groups for the families of alcoholics and the teenage children of alcoholics

Web site:

870 Market St
San Francisco, CA 94102
(415) 834-9940
• Narcotics Anonymous: Twelve-step program for recovery from addiction to narcotics and other drugs.

Web site:

78 Gough St
San Francisco, CA 94102
(415) 864-3155
• Cocaine Anonymous (CA) of Northern California: Self-help groups for cocaine addicts.

Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. There are no dues or fees for membership; we are fully self supporting through our own contributions. We are not allied with any sect, denomination, politics, organization, or institution. We do not wish to engage in any controversy and we neither endorse nor oppose any causes. Our primary purpose is to stay free from cocaine and all other mind-altering substances, and to help others achieve the same freedom.

Web site:
• Langley Porter Psychiatric Institute

Web site:

401 Parnassus Avenue
San Francisco, CA 94143

How to make an appointment

If you are interested in obtaining treatment for yourself or a loved one, please call the Langley Porter Psychiatric Hospital and Clinics Intake Desk at 415-476-7500.
• Northern California Psychiatric Society

Physician referral service is provided. Leave message and one of their staff will contact.

Web site:

1631 Ocean Avenue
San Francisco, CA 94112
(415) 334-2418 X-101

• Suicide Prevention Hotline: (415) 781-0500

If you would like immediate help, please call 1-800-273-TALK (8255). Through this toll-free phone number, we offer a network of crisis centers across the country. These centers staff their lines with people who are trained to listen and offer support to people in emotional crisis. If you are in immediate medical crisis, please call 911. Web site: